We are proud to maintain an experienced, knowledgeable staff and always welcome applications from qualified individuals wishing to join our team. We offer an excellent benefits package including Health Insurance and an Employee Stock Ownership Program. Please apply in person with a completed employment application at either of our locations. An included resume is preferable. Crown Enterprises, Inc is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
How to apply:
Download the application or pick one up from customer service at any of our locations:
- 145 Hutton Ranch Road in Kalispell
- 6475 Highway 93 South in Whitefish (in the Mountain Mall)
- 213 West Ironwood Drive in Coeur d'Alene
- 1104 Pullman Road in Moscow (Tri-State Outfitters)
Applications may also be submitted via email to jobs@sportsmanskihaus.com. No phone inquiries please.
Open Positions:
Action Sports / Bike Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.
- $15.00 - $16.50/HR Depending on experience
Clothing-Footwear Retail Sales Associate, Part-Time / Full-Time (Whitefish, Moscow)
Clothing-Footwear Retail Sales Associate, Part-Time / Full-Time (Whitefish, Moscow)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting gold-star selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. $14 - $16 per Hour DOE
Key Accountabilities:
- • Customer service priority and selling priority
- • Teamwork oriented with the ability to work in a learning environment
- • Drive to meet and exceed performance expectations
- • Strong sense of pride and responsibility for the maintenance of department areas
- • Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- • Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- • Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- • Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- • Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- • Ability to meet or exceed sales and customer service standards
- • Ability to communicate effectively with customers, peers and management
- • The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- • Ability to work a flexible schedule, including morning, evening and weekend availability
- • Adhere to Loss Prevention control and compliance procedures
Fishing Sales- Full Time, Full-Time (Kalispell)
Fishing Sales- Full Time, Full-Time (Kalispell)
It's hard to call it work when your job is to help people create their own fish stories and share your own. Work in the valley's premier fishing department alongside some of the most knowledgeable and entertaining fishing experts in the area. Share your passion for the sport and make money while you do. We are looking for a full-time sales person to join Sportsman & Ski Haus in our Kalispell location. Strong background in fishing, effective communication and excellent interpersonal skills are required. Part-time is 2-5 days/week 12 - 28 hours/week. Full-time is (4-5 days, 36-40 hrs/week). Must be available to work some evenings, weekends and holidays. Compensation: Full-time available starting at $15-16.50 /hr depending on experience and excellent benefits.
Footwear Retail Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
Footwear Retail Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- ***Must have some Friday, Saturday and Sunday availability.
- Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week),
- $15.00-$16.50/hour depending on experience and excellent benefits
Golf Dept. Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
Golf Dept. Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
Sportsman and Ski Haus in Coeur D' Alene is seeking a full-time or part-time Golf department salesperson to join our team. Ability to demonstrate golf equipment knowledge coupled with strong sales ability is required. Prior hard goods sales experience and knowledge of golf equipment is required. ABILITY TO GIVE GOLF LESSONS IS NEEDED. As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman and Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Hardware/Housewares Sales Associate, Part-Time / Full-Time (Moscow)
Hardware/Housewares Sales Associate, Part-Time / Full-Time (Moscow)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Tri-State Outfitters time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting gold-star selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. $14.00-$16.00/HR DOE
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Lead Action Sports Sales, Full-Time (Coeur D'Alene)
Lead Action Sports Sales, Full-Time (Coeur D'Alene)
The Action Sports Sales Lead directly supports the store managers in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in Action Sports products and a resource for customers and employees. The Lead Action Sports Sales will model Crown Enterprises selling procedures and place customer satisfaction and employee development as the cornerstones for their department’s success. $17/HR DOE
Key Accountabilities:
- Sales standards and achievement for the department
- Train and counsel employees. Schedule, organize and direct assignments.
- Maintain, encourage, and possess “ownership mentality” of their department.
- Provide a positive working environment and handle employee issues appropriately and in a timely manner.
- Resolve customer problems or complaints by determining optimal solutions.
- Ensure department and corresponding back stock areas are maintained to company standards.
- Encourage department employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Provides and ensures exceptional customer service.
- Communication and support of advertising.
- Assist in coordination of events.
- Conduct employee and team meetings as needed.
- Ensure employee awareness of safety and emergency procedures.
- Maintain adequate departmental supplies.
Skills Summary:
- 2-5 years related sales experience in hardware or related industry experience.
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Basic knowledge and understanding of retail math principals
- Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases
- Ability to motivate and train staff to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, store staff, support teams and executive management
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Models Loss Prevention control and compliance procedures
Lead Clothing Sales, Full-Time (Moscow)
Lead Clothing Sales, Full-Time (Moscow)
The Lead Clothing Sales directly supports the store managers in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in clothing products and a resource for customers and employees. The Lead Clothing Sales will model Crown Enterprises selling procedures and place customer satisfaction and employee development as the cornerstones for their department’s success. Full Time 40hrs/wk $17.00/hr DOE Weekend availability needed. Please apply by 4/19/2024
Key Accountabilities:
- Sales standards and achievement for the department.
- Train and counsel employees. Schedule, organize and direct assignments.
- Maintain, encourage and possess “ownership mentality” of their department.
- Provide a positive working environment and handle employee issues appropriately and in a timely manner.
- Resolve customer problems or complaints by determining optimal solutions.
- Ensure department and corresponding back stock areas are maintained to company standards.
- Encourage department employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Provides and ensures exceptional customer service.
- Communication and support of advertising.
- Assist in coordination of events.
- Conduct employee and team meetings as needed.
- Ensure employee awareness of safety and emergency procedures.
- Maintain adequate departmental supplies.
Skills Summary:
- 2-5 years related sales experience in sporting goods or related industry experience.
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Basic knowledge and understanding of retail math principals
- Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases
- Ability to motivate and train staff to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, store staff, support teams and executive management
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Models Loss Prevention control and compliance procedures
Lead Sales Associate Camping and Fishing, Full-Time (Moscow)
Lead Sales Associate Camping and Fishing, Full-Time (Moscow)
The Lead Sales Associate directly supports the Store management in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in action sports products and a resource for customers and employees. The Lead Sales Associate will model the company’s customer service and selling procedures and place customer satisfaction, sales floor readiness and employee development as the cornerstones for their department’s success.
Key Accountabilities:
- Provides and ensures exceptional customer service, sales achievement, product knowledge and sales floor readiness for the department.
- Assist in training of new and existing employees. May assist in scheduling, organizing and directing assignments within the department to support store management
- Maintain, encourage and possess “ownership mentality” of their department.
- Promote a positive customer focused environment and resolve customer problems or complaints by determining optimal solutions processing transactions to support customer needs
- Ensure sales floor department and corresponding back stock areas are maintained to company standards -including processing of markdowns, transfers, sales floor product preparation and stocking as needing
- Model company standards for customer service and selling standards for department employees and provided per to per coaching to support those standards -follow up on a regular basis.
- Work in support of store management to ensure execution and communication in support of advertising
- Assist in coordination of multiple sales events and provide direct support for their execution
- Maintain employee awareness of safety and emergency procedures and report any concerns
- Assist store management in maintaining adequate departmental supplies.
Skills Summary:
- 2-5 years related sales experience in clothing or sporting goods or related industry experience.
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Basic knowledge and understanding of retail math principals and ability to utilize necessary technology
- Ability to support store management in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases with minimal returns
- Ability to motivate and train peers to meet or exceed sales and customer service standards.
- Ability to communicate effectively and professionally with customers, vendors and all co-workers.
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
- General willingness to get the job at hand done to meet company needs
- Ability to work a flexible schedule, including morning, evening and weekend availability
- This position does not have a remote worker option.
- Adherence to all company policies and loss prevention control and compliance procedures
- This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
- Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
- Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
Receiving Team Member - Full-Time, Full-Time (Kalispell)
Receiving Team Member - Full-Time, Full-Time (Kalispell)
Full Time opportunity to join our receiving team at Sportsman & Ski Haus in Kalispell. Must be at least 21 with a clean driving record and ability to lift at least 50 lbs. As a Retail Receiving Clerk, you will assist in receiving, storing and delivering inventory and supplies, maintaining inventory control, and doing the required recordkeeping. Must be dependable and like working for a great, local, employee-owned company. Schedule is Monday-Friday approximately 24-28 / hours week 3-4 days/week flexible scheduling. Part-time starting at $16 -17.50+ depending on experience.
Key Accountabilities:
- Verify accuracy of shipments by sorting, counting and comparing description and style numbers with information on packing slip and purchase orders: record and report any discrepancies or damage
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Maintains awareness for unsafe conditions in work area and reports any conditions that are not correctable to supervisor immediately
- Load and unload delivery truck by hand or by use of hand truck
- Strong sense of pride and responsibility for the maintenance of department areas
Skills Summary:
- Ability to work individually and as a team and demonstrating an enthusiastic and positive attitude
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Willingness to follow established safety procedures and techniques to perform job duties including lifting and carrying
- Ability to communicate effectively and professionally with delivery drivers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done
- Ability to operate a light truck
- Adhere to Loss Prevention control and compliance procedures
Retail Cashier and Customer Service, Part-Time / Full-Time (Kalispell, Whitefish, Moscow, Coeur D'Alene)
As a Retail Cashier and Customer Service, you will be the first and last impression upon our customers and are expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication and excellent customer service skills combine to provide that the customer has a most satisfying experience. Full attention and awareness to all customers to maintain a pleasant environment, help answer customer inquiries and deter theft.
Key Accountabilities:
- Greet each customer as they enter the store and thank them as they exit
- Answer phones promptly and professionally and direct calls to ensure minimum wait time
- Teamwork oriented with the ability to work in a product learning environment
- Review and offer rewards program to develop greater value and repeat customers
- Strong sense of pride and responsibility for the maintenance and organization of till areas
- Maintain high awareness of surroundings to provide safe and secure environment.
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Ability to operate POS system with accuracy and attention to detail
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed customer service standards.
- Ability to communicate effectively with customers, peers and management
- Ability to work a flexible schedule, including morning, evening, weekend and holiday availability
- Must be able to stand for extended periods and bend repeatedly throughout shift
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week), must be available to work some evenings, weekends and holidays.
- Full-time and Part-time available starting at $15-16/ hour depending on experience and excellent benefits!
Retail Cashier and Customer Service Lead, Full-Time (Moscow)
Retail Cashier and Customer Service Lead, Full-Time (Moscow)
As the Retail Cashier and Customer Service Lead, you will lead a team charged with creating a lasting and valuable impression upon our customers. The team leader is an exceptional communicator and is expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication, excellent interpersonal and problem-solving skills combine to provide that the team delivers the customer a most satisfying experience. This position will lead by example with full attention and awareness of all customers is expected to maintain a pleasant environment. The lead is expected to seek answers to employee and customer inquiries and find resolution to problems to create lasting customers and deter theft. $17.00 + HR DOE Full Time
Key Accountabilities:
- Provides full-spectrum cashier and customer service training and re-training as needed for associates
- Assists in intraday scheduling of cashier and customer service staff designed to meet the needs of our customers and provide minimum wait times ( Kalispell only due to separation of areas)
- Acts as new hire coaching assist for managers to all-store team with new hire onboarding (assists with new hire checklist, Celerant and team basics) Provide consistent training to all new hires and act as the main point of new process training for existing employees
- Conducts regular return, licensing, special order processing and house account charge audits to ensure proper processing and provides re-training as needed to ensure best customer experience.
- Maintains proper backstock of supplies for cashier and customer service needs and communicates in a timely manner for reorders to maintain proper store supply needs
- Assists with cashier and customer service hiring through narrowing potential interview candidates and being a first assist in interviews to the hiring manager
- Keeps a constant focus on improving the cashier and customer service experience from a customer, employee and store needs perspective – identifies and rolls out processes to improve and engage the staff while improving the customer experience (non-invasive side projects for downtime)
- Assists with communication to Cashiers and Customer service staff for sale pricing issues/changes
- Communicates cashier and customer service needs to store managers
- Teamwork oriented with the ability to work in a product learning environment
- Strong sense of pride and responsibility for the maintenance and organization of counter areas
- Maintain organized back stock area of transfers and special orders
- Maintain high awareness of surroundings to provide safe and secure environment
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive behavior
- Ability to operate POS system with accuracy and attention to detail
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed customer service standards.
- Ability to communicate effectively with customers, peers and management
- Ability to work a flexible schedule, including morning, evening and weekend availability as business needs require
- This position does not have a remote worker option.
- Adherence to all company policies and loss prevention control and compliance procedure
- This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
- Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
- Ability to lift up to 25 pounds and carry items short distances
Sporting Goods Sales Associate, Part-Time / Full-Time (Moscow)
Sporting Goods Sales Associate, Part-Time / Full-Time (Moscow)
Sporting Goods Sales Associate, Full Time / Part Time, Moscow The Sporting goods department sales associate is well-versed in camping, fishing and hunting department knowledge. Is highly knowledgeable in sporting goods products and is a resource for customers and fellow employees. The sales associate not only assists customers but also puts out merchandise from back stock and freight from receiving, keeping the department full and tidy.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Demonstrate knowledge of department products and services.
- Ability to communicate effectively with customers, store staff
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done
- Open to engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Ability to meet or exceed sales and customer service standards.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures